We are pleased to announce that we have recently undergone our 2022 Achilles Verify Audit and received 100% scores across the board for the 2nd year running.

Achilles Verify scores are used by many Blue-Chip companies, including several of our clients, to pre-select Companies for participation in their framework contracts: the audit scores are used to carry as part of their initial assessment of our suitability as a supplier. Excellent results help to reassure our clients that we are committed to the very highest standards of performance (as these are independently verified by Achilles).

Achilles Verify involves a rigorous three-day audit, where Companies performance is assessed in, Health and Safety, Quality Assurance, Environmental Management and Corporate Social Responsibility. It involves scrutiny of both our Management System and Site Operations.

It is not easy to get 100% scores in every category, so this success is testament to the hard work and performance of the whole team and the effort they put in every day. Well done, everyone!

IETG is pleased to announce that it has been awarded an AMP7 framework with South West Water.

IETG have been successful in Lot 5 – Short Term Sewer Data Collection for an initial 3-year term.

Lot 5 will include supporting South West Water with all their sewer flow, depth and rainfall monitoring – the work will involve flow survey pre-inspections, installation, maintenance and data analysis of sewer flow data. IETG will be using the latest ADS Triton+ flow monitoring technology for work on this project.

IETG successfully completed several flow monitoring projects for South West Water in AMP6 which included the famous holiday destination Newquay and several catchments on the edge of Dartmoor which included Newton Abbot and Teignmouth.

Head of Operations James Teale from IETG commented: “We are really pleased about winning this contract with South West Water and it further establishes IETG in the Southern regions of England. With our AMP7 wins with Southern Water and Wessex Water this contract was the final piece of the jigshaw for complete coverage in the South of England. We are really looking forward to getting started with South West and providing them with quality data that we know our teams and equipment delivery consistently”.

Katie Harrison is IETG’s Southern based Project Manager who manages contracts for Southern Water, Wessex Water, Thames Water and now South West Water. If you have any project requirements in these regions please get in touch with Katie via email kharrison@ietg.co.uk

Yorkshire Water has confirmed IETG as their Flow Monitoring Service partner for AMP 7.

IETG has worked with Yorkshire Water and their modelling consultants for three decades delivering quality data and supporting their Urban Drainage Modelling, River Flow and Water Quality Modelling across the Yorkshire Water network.

The initial contract term is five years, with options to extend for three further years into AMP 8. James Teale (IETG’s Head of Operations) commented ‘We are delighted to continue our excellent collaborative working relationship with the Yorkshire Water team and the key stakeholders. As a locally based contractor with our Head Office in Leeds, using locally based in-house resources, we are ideally placed to provide local knowledge, experience and innovative solutions utilising our industry leading technology.’   

IETG will be the sole suppliers on this framework using the latest flow monitoring technology. IETG will support Yorkshire Water with the following activities;

• sewer depth and velocity monitoring (flow monitoring)
• depth loggers
• pump run time meters
• rain gauges
• water quality sondes
• water quality sampling

Commenting on the impact of the award, Ian Edwards (Managing Director) said ‘ We are delighted to continue our successful relationship throughout the AMP cycles and further develop the collaborative working and innovative approach with the whole stakeholder team whilst also providing opportunities for locally based staff to develop skill in the water industry.’

We are pleased to announce that we have recently undergone our 2021 Achilles Verify Audit and received 100% scores across the board!

Achilles Verify scores are used by many Blue-Chip companies, including several of our clients, to pre-select Companies for participation in their framework contracts: the audit scores are used to carry as part of their initial assessment of our suitability as a supplier. Excellent results help to reassure our clients that we are committed to the very highest standards of performance (as these are independently verified by Achilles).

Achilles Verify involves a rigorous three-day audit, where Companies performance is assessed in, Health and Safety, Quality Assurance, Environmental Management and Corporate Social Responsibility. It involves scrutiny of both our Management System and Site Operations.

Managing Director, Ian Edwards, said “The scores are exceptional and a great reflection of the business and the Team behind it. These fantastic results are a testament to the importance we hold in our third-party accreditations and verification of our core Values, in that not only do we have robust processes and procedures in place, but our staff are onboard and are engaged with them, and the outcomes is a performance that exceeds expectations.’’

It is not easy to get 100% scores in every category, so this success is testament to the hard work and performance of the whole team and the effort they put in every day. Well done, everyone!

Values Awards Winners Announced

From new methods of gathering water samples to a series of webinars for our customers, we have just awarded the first of the 2021 Values Awards across the business.

Each quarter, all employees are able to nominate any one of their colleagues for a Values Award.  This is recognition of the fact that they have gone above and beyond in any one of our core Values – Happy People, Happy Customers, Working Safely and Being Successful.

The competition was strong this quarter with 43 nominations from across the two businesses, and our judges were certainly impressed with the calibre of the nominees.  Our winners this quarter were;

• Happy People – Neil Swaine – for surprising his Land Surveyor colleagues with a surprise Christmas gift

• Happy Customers – Richard Cave – for delivering a series of 6 webinars for our customers so we could still be visible whilst not able to see them face to face – 680 registrations and some great feedback received

• Working Safely – Jonathan Norman – for devising a new reel and line method of gathering water samples in a more hygienic way after only being with the business for 2 months

• Being Successful – Lucy Halloway – assisting with the mountain of paperwork and administration required for the migration of ISO18001 to ISO45001 whilst dealing with flexible furlough and home schooling.

We look forward to the Q2 nominations to find out who our colleagues believe are really living our Values.

IETG is excited to announce that it has been awarded 2 AMP7 frameworks with Severn Trent Water (STW).

IETG have been successful in Lot 1 – Short Term Flow Surveys and Lot 2  – River Quality Monitoring. Both frameworks have an initial 3-year term.

Lot 1 will include supporting STW with all their sewer flow, depth and rainfall monitoring using the latest ADS flow monitoring technology. Lot 2 involves river water quality monitoring using our fleet of YSI sondes, auto samplers and river flow monitors.

IETG have now been supporting STW over AMP5 and AMP6 and are looking forward to supporting them throughout AMP7.

Contracts Manager Mel Sleeper from IETG commented: “In AMP6 we spent a lot of time working closely with STW and their strategic partners. This is something we will continue into AMP7 as the collaboration between all stakeholders was a great success. We have also invested heavily in the latest technology and we are proud to work alongside ADS for our flow monitors and YSI for water quality instrumentation. We believe in delivering the best possible data and we have believe we have the best equipment in the market to deliver this”.

IETG and 40Seven HR Manager Susanne Hudson has recently been accredited as an approved instructor to deliver i-act managing and promoting positive mental health and wellbeing training for managers and employees.

Having already trained 10% of our employees to become Mental Health First Aiders, the next step in our development is to provide tools for managers to enable them to continue to improve workplace wellbeing and support employees who may experience a mental health or wellbeing issue.

The i-act course is a fully CPD accredited evidence based programme which has over 50 tools to support managers to proactively support their own mental health and wellbeing as well as their teams.  The online training also provides access to a comprehensive manual, online resources and templates to use after the training has been completed, ensuring that managers can refer back to relevant material as they require.

Susanne said “I am delighted to be able to carry out the training for our managers which is particularly important in the current pandemic.  The Centre for Mental Health recently published briefing (Covid-19 and the nation’s mental health) indicated that if the economic impact is similar to that of the post 2008 recession, then we could expect 500,000 additional people experiencing mental health problems, with depression being the most common.  It is so important that we can provide our managers with the knowledge and tools they need to support our employees with their mental health and improve wellbeing – which is a key part of our Happy People Value”

IETG is pleased to confirm our application for CHAS Premium Plus Certification was successfully achieved on 30th March 2020. CHAS (The Contractors Health & Safety Assessment Schemes) was created in 1997 to improve health & safety standards across the UK.

IETG applied for the Premium Plus as this is awarded to companies who have “demonstrated compliance with and sound management of current health and safety legislation”. In addition IETG has demonstrated full compliance with 6 modules of PAS 91.

The CHAS Premium Plus includes the following

• Health & Safety Assessment

• Environmental

• Quality Management

• Equal Opportunities & Diversity

• Financial & Business Standing

• Anti Bribery & Corruption

• Modern Slavery

Commenting on the certification James Teale, IETG’s Head of Operations commented;

“We are really proud of achieving this certification. By getting this accreditation it demonstrates to our current customers and  potential new  customers that we are committed to delivering the highest level of quality and service”.

IETG is pleased to announce that it has been awarded a 3+5 year framework agreement with United Utilities.

United Utilities has awarded IETG with the provision of Flow & Asset surveys throughout AMP7. The services within this framework include Sewer & WwTW Volumtetric Surveys, Sewer & WwTW Quality Surveys, Sediment Surveys and River Volumetric Surveys.

The work will involve site inspections, installation, maintenance and removal of flow monitors, raingauges, pump loggers, water quality sondes and portable auto-samplers as well as data hosting and analysis.

Contracts Manager Mel Sleeper from IETG commented:  “We have now worked with UU for many years and are really pleased to have secured this framework to cover AMP7. We are looking forward to working alongside UU and helping to support them deliver their projects”.